You just need to come to your nearest branch with the package you wish to send. We handle weighing and measuring the package to calculate the shipping cost and manage all the necessary formalities. We then send your package to the destination country safely and efficiently.
You should consider the following:
- Ensure that the contents of your package comply with export regulations and are not on the prohibited list (such as perishable goods, explosives, or weapons).
- Remember that the cost will depend on size, weight, and destination country, so it's important to choose the appropriate service.
- Check for any restrictions or special requirements for the destination country you wish to send your package to.
This depends on the destination country to which the package is directed and the day the shipment is made. We will provide you with more information when quoting your export.
The package will be received at the exact address you provide when making the shipment.
Items such as weapons, explosives, drugs, perishable products, plants, live animals, controlled medications, cash, vapes, money, biological origin materials, and other dangerous materials cannot be exported. It is important to verify with us that your package complies with regulations before shipping.
If you receive an incorrect product or one different from what you ordered, we recommend first making a claim to the store or seller to authorize the return of the product. If you make a return that is not authorized by the store, they might not be responsible for the refund of the products in question.
Once authorized, you can approach your preferred branch with the package you wish to send and the documentation provided by the seller or store.